Shipping policy

Shipping Policy

Once your payment is completed, we will process and ship your order as soon as possible.

Please note that we do not guarantee exact delivery times for international shipments, as customs clearance procedures vary by country and may affect inspection and processing times.

We ship worldwide. Delivery time depends on your country of residence and the fulfillment location of your order (United States, Europe, China, Australia, etc.). On average, shipping takes 7–14 business days, depending on your local customs and import process.

Shipping Methods & Estimated Delivery Times (business days):

EMS: up to 20 business days (excluding weekends and holidays)

ePacket: 7–15 business days (excluding weekends and holidays)

USPS: 1–5 business days (excluding weekends and holidays)

Important: Delivery may be delayed due to factors beyond our control, such as customs processing, flight schedules, or weather conditions. We appreciate your patience in such cases.

Shipping FAQ

Is shipping included in the prices?
Yes — we offer free shipping on all orders.

How can I change my delivery address?
Please contact us immediately at support@calmonia.com if you need to change your address. Once your order has been shipped, we are unable to modify the delivery details.

How do I cancel my order?
If you need to cancel, please contact us as soon as possible. Once the order has been shipped, cancellation is no longer possible. Reach us at support@calmonia.com